PERSONAL DATA PROTECTION POLICY
A Porta R – Urban Buildings. SA, (hereinafter referred to as Porta R) with the NIF 510505040 and headquartered at Rua Gonçalo Velho Cabral, Parque Industrial – Lote 29, 9600-129 Rabo de Peixe, safeguards the right to protection of all personal data of its customers , undertaking to process your personal data in accordance with the Personal Data Protection Law (Law No. 67/98, of 26 October) and other legislation in force in this matter. It should be noted that this law on 25 May 2018 will be replaced by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of personal data.
The processing of personal data is unequivocally granted by the customer, and the treatment carried out by Porta R in a confidential manner, under the terms of the national and community legislation in force, through employees or representatives duly authorized for this purpose.
PERSONAL DATA COLLECTED AND TREATED
With the client’s prior consent, the following personal data is collected and processed, provided when filling out forms, when uploading data online and when addressing correspondence:
• E-mail address
• phone number
• any specific request addressed.
All personal data collected is processed in accordance with national and European Union data protection laws.
USE OF PERSONAL DATA
The personal data collected is used to establish contacts with the customer, in particular, for the purposes of billing and communications regarding complaints, non-conformities, suggestions for improvement and satisfaction surveys. Failure to provide personal data may inhibit Porta R’s ability to provide the service.
SHARING PERSONAL DATA
Porta R will never share the personal data of its customers with third parties who are not collaborators of Porta R or its service providers, and it inexorably requires its service providers to use personal data exclusively for the purposes of managing the services it provides. they are aggregated, and they are urged to always act in accordance with the applicable laws on the protection of personal data and to ensure, with special attention, the confidentiality of such data, with a prior confidentiality agreement with them.
STORAGE OF PERSONAL DATA
Personal data are stored in databases and are accessed exclusively by Porta R employees and service providers.
CONSERVATION OF PERSONAL DATA
The conservation measures used by Porta R, in order to safeguard the security and confidentiality of the personal data it manages, include data encryption and the security of the programs that process them, the imposition of mandatory confidentiality and security of personal data on all employees and service providers working in collaboration with Porta R.
For the purposes of accepting waste, the data collected will be kept for a period of 1 year, subject to a request for renewal. For other purposes, data may be kept for a period of three years. The period of retention of the respective data may be extended, for reasons of legal action, up to six months after the final judgment of the sentence or judgment.
ACCESS AND RIGHT OF THE PERSONAL DATA HOLDER
The data subject is guaranteed the right to transparency, the right to information, the right to access, the right to rectification and the right to notification via e-mail, via letter, via telephone contact and in person. In relation to the right to erase, the right to limit treatment, the right to portability, the right to object and the right not to be subject to automated decisions, you will have to exercise these rights in person by filling out an application. To answer the exercise of the data subject, a maximum period of 15 working days is considered.